Use case / Dispatchers & operations managers
TMS for dispatchers and fleet operations managers
Dispatch is a stream of small decisions: who is available, who is legal to drive, which truck is down. The system should know the answers before you ask.
The problems
Assigning a driver who should not be driving
Expired documents and trucks in the shop are found out after the load is booked.
Settlement week is a scramble
Pay, advances, deductions and reimbursements are rebuilt by hand for every driver.
Breakdowns get lost in calls and texts
Without one record per breakdown, cost and downtime are hard to see afterwards.
How Alogix helps
- Compliance gates stop dispatch for drivers without a valid CDL or medical card, and for trucks in maintenance
- Weekly dispatch calendar with drag-and-drop scheduling
- Settlements group delivered loads by driver and apply pay profile, deductions and advances
- Breakdown cases logged from first call to resolution
- Driver mobile app for status updates, documents and inspections